If you're unhappy with your purchase for any reason, you may return it within 30 days of purchase for a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include your order# with your return.
To make a return please email us at info@LEDeze.com for a return number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
All LEDeze products come with a warranty. Our warranty applies against all defects in workmanship, assembly and materials used in the products. We’ll repair or replace, at our sole discretion, any product that fails to operate due to a defect within the following time frames: 3 years for lights and 2 years for transformers.
The warranty does not cover :
- Items which have become damaged due to mishandling, improper installation or use, or resulting from extreme acts of nature.
You will be responsible for paying shipping costs to return your item to us for inspection. We will pay for the shipping costs to send the replacement item to you.
Shipping costs are non-refundable.